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services

Driving business growth & transforming performance

Brand development

  • Customer centric brand USP messaging
  • Creation of training tools including product and treatment manuals
  • Advanced skincare knowledge for Educators
  • Train the Trainer
  • Treatment design
  • Product development
  • Retail sales training for Educators and Business Development Managers

Spa & salon business development

  • Customer service standards for therapists and receptionists
  • Retail sales training
  • Advanced skincare knowledge training
  • Develop and create the ultimate customer journey
  • Menu design
  • Treatment design
  • Spa & Salon Audits
  • Impartial brand and product selection through skincare expertise

Press & media

  • Skin care presentations to support NPD launches
  • Expert skin care quotes
  • Media training
  • Broadcaster 
  • Social media